Adventist HealthCare, a leading healthcare system in Maryland, embarked on a digital transformation journey with the objective of enhancing patient user experience during the website redesign.
Strategies and Execution
Adventist HealthCare prioritizes Patient-Centric Care, demonstrating unwavering dedication to delivering user-friendly digital experiences and personalized healthcare services. With a longstanding reputation for Healthcare Excellence, Adventist HealthCare consistently upholds the highest standards in healthcare services. Furthermore, their profound Community Commitment shines through, as they actively engage in initiatives aimed at enhancing the well-being of the local community, showcasing their enduring dedication to holistic healthcare.
The comprehensive website redesign project for Adventist HealthCare yielded remarkable results. By prioritizing usability, conversions, and the enhancement of Adventist HealthCare’s brand, the website achieved outstanding outcomes. Notably, within a mere month post-launch, the website witnessed a substantial 31% surge in users entering the site through service-line pages. This remarkable increase was complemented by a significant 40% reduction in bounce rates, demonstrating the transformative power of strategic choices.